Shipping Policy
Last Updated: [01-04-2025]
We partner with Shiprocket to deliver your orders across India. Track your order here:
👉 https://glowvanna.shiprocket.co/tracking
2. Delivery Timelines
Location | Estimated Delivery Time |
---|---|
Metro Cities | 3–5 business days |
Non-Metro Cities | 5–7 business days |
Remote Areas | 7–10 business days |
⚠️ Note:
- Maximum delivery time: 10 business days (except for unforeseen delays like public holidays, bandh, elections or natural disasters).
- Orders are processed within 24–48 hours of payment confirmation (excluding weekends/holidays).
3. Shipping Charges
- Free Shipping: On all orders over ₹499.
- Flat Rate: ₹80 for orders below ₹499.
4. Order Tracking
- You’ll receive a Shiprocket tracking link via SMS/email once your order is dispatched.
- Use our https://glowvanna.shiprocket.co/tracking for real-time updates.
5. Undelivered/Delayed Orders
- Contact us at customercare@glowvanna.in if:
- Your order hasn’t arrived by the maximum delivery date.
- The tracking shows "delivered" but you haven’t received it.
6. International Shipping
Currently, we only ship within India. International shipping coming soon!
7. Address Changes
Need to update your address? Email us within 6 hours of ordering. After dispatch, changes aren’t possible.